Young woman at her laptop rubbing her tired eyes under her pushed-up glasses

In brief

What are dry eyes, and what helps?

Dry eyes (sicca syndrome) are a disorder of the tear film: it breaks up too early, and the eyes burn, feel gritty or water. In 86 % of those affected, the meibomian glands in the eyelid margin are involved. At EyeLaser Zürich, we measure the cause; IPL treatment costs CHF 400 per session, and three to four sessions are usually needed.

Dry eyes at a glance — EyeLaser Zürich
Medical term Sicca syndrome, keratoconjunctivitis sicca; ICD-10 H04.1
Frequency 5 to 50 % of the population depending on the study, more common in women (Stapleton et al. 2017)
Typical signs burning, a gritty or foreign-body sensation, redness, fluctuating vision in the evening, paradoxically watery eyes
Most common cause Meibomian gland dysfunction: too little oil in the tear film, involved in 86 % (Lemp et al. 2012)
Assessment Tear film break-up time, meibography, examination of the eyelid margin and cornea
Treatment Artificial tears, eyelid hygiene, anti-inflammatory drops, IPL treatment; treating underlying conditions as well
Health insurance Ophthalmological assessment with a medical indication via basic health insurance (TARDOC); you pay for IPL yourself, CHF 400 per session, package of four for the price of three CHF 1’200

Dry eyes from screen work

When you concentrate on a screen, you blink much less often; in one measurement, five times less often on average than usual (Patel et al. 1991). Every blink spreads the tear film and presses a little oil out of the meibomian glands. Without blinking, the oil builds up, hardens and clogs the openings. Typically, the eyes burn in the afternoon and vision fluctuates.

IPL treatment takes around 20 minutes; the pupil is not dilated, and you can go back to work afterwards. In everyday life, breaks following the 20-20-20 rule and conscious blinking help.

Sicca syndrome: the medical term for dry eye

If someone gives you a diagnosis of sicca syndrome, this means dry eye. The full medical name is keratoconjunctivitis sicca — «sicca» is Latin for «dry», kerato- refers to the cornea and conjunctiva to the conjunctiva. Both are affected when the tear film no longer does its job: it breaks up too early, the eye surface is exposed and reacts with inflammation.

Medically, two forms are distinguished, and the distinction determines the treatment:

  • Too little tear fluid (aqueous-deficient form): the lacrimal gland produces too little. This form is the less common one.
  • Too rapid evaporation (evaporative form): the amount is right, but the oily layer is missing — the tears evaporate before they can work. This form accounts for by far the largest share of cases, and its cause lies in the meibomian glands.

This must be distinguished from Sjögren’s syndrome: an autoimmune disease in which the salivary glands are attacked as well as the lacrimal glands. People with Sjögren’s syndrome also have sicca symptoms — but not the other way round. The vast majority of people with dry eyes do not have Sjögren’s syndrome. If dry mouth and joint problems also occur, we investigate this and work together with rheumatology.

For you, one thing above all is important: sicca syndrome can be measured. We determine the tear film break-up time and make the meibomian glands visible, instead of treating symptoms alone.

What dries out the eye: the most common causes

The tear film consists of three layers: a mucous layer directly on the eye, a watery layer in the middle and the oily layer on top. If this balance is disturbed, parts of the cornea are left exposed. Common triggers are:

  • Age and hormones: Over the years, the eye produces less tear fluid. Women often clearly notice the change during the menopause.
  • Screens, heating and air conditioning: When you concentrate on a screen, you blink much less often; dry indoor air also draws moisture from the tear film.
  • Medication: Certain active substances, for example from the group of beta blockers or antidepressants, can reduce tear production as a side effect. Therefore, never stop taking a medication on your own; talk to the doctor who prescribed it.
  • General diseases: Rheumatic diseases and Sjögren’s syndrome, described above, can directly attack the lacrimal glands.

If sicca syndrome remains untreated for a long time, the inflammation can become established on the cornea (keratitis) and leave small defects on the surface. Signs you should take seriously: a foreign-body or gritty sensation, burning, red eyelid margins, blurred vision and glare in the evening — and, paradoxically, watery eyes.

Treatment in stages

  • Artificial tears: preservative-free drops, for example with hyaluronic acid; gels or ointments for the night, because they stay on the eye longer.
  • Eyelid hygiene: warm compresses liquefy the hardened oil in the meibomian glands; lipid sprays on the closed eyelid support the oily layer.
  • Anti-inflammatory drops: on prescription, if artificial tears and eyelid care are not enough.
  • IPL treatment: if eyelid care is not enough and the meibomian glands are the cause (see below).
When you should not wait: Severe pain, marked sensitivity to light, suddenly worse vision or a single, very red eye are not typical of dry eyes. Have this checked by an ophthalmologist on the same day, at night and at weekends via the emergency department of the hospital on duty. If you wear contact lenses, take them out until then.

Meibomian gland dysfunction: the medical core

The meibomian glands are located in the edges of the eyelids and supply the oily layer of the tear film. This layer slows evaporation. If the glands no longer work properly, this is called meibomian gland dysfunction, MGD for short. According to the DEWS II report, it is behind dry eyes in the large majority of cases — not a lack of tear fluid.

How it happens

The secretion in the glands hardens, and the openings at the edge of the eyelid become blocked. Without the oily layer, the tear film evaporates too quickly. The eye then produces more fluid and waters — even though it is dry. This is exactly why drops only help for minutes: they replace water while the oil is missing.

How blocked meibomian glands can be opened

Heat liquefies the hardened secretion, and pressure empties the glands. In everyday life, this is done with warm compresses and daily eyelid hygiene. If that is no longer enough, IPL treatment works at the same point: pulsed light warms the edge of the eyelid, opens the openings and reduces inflammation. Three to four sessions are usually needed for a stable result.

Why we measure first

Meibography shows the glands in the eyelid. It reveals how many are still intact and how far the loss has progressed. This determines whether eyelid care is sufficient or treatment makes sense — and it later shows whether anything has changed. If the eyelid margin is also inflamed, this is blepharitis, which should be treated as well.

Can you have laser eye surgery if you have dry eyes?

Often yes, but only after an assessment. Dry eyes are common before a laser procedure and can increase for a few weeks afterwards. At EyeLaser Zürich, we measure the tear film during the pre-examination and treat dry eyes beforehand, with IPL if necessary. Depending on the findings, a procedure without a flap or a lens may be more suitable. You can find the comparison of procedures for dry eyes in the guide Laser eye surgery despite dry eyes.

Further reading

How well does IPL treatment work for dry eyes?

Lumenis OptiLight treatment for dry eye

IPL (intense pulsed light) warms the edge of the eyelid with light pulses, liquefies the oil in the meibomian glands and reduces inflammation. EyeLaser Zürich works with the Lumenis OptiLight; it was the first IPL device to be authorised by the US Food and Drug Administration (FDA) for dry eyes caused by meibomian gland dysfunction (De Novo decision DEN200028, 2021).

  • Tear film: In a randomised study with sham treatment, the break-up time increased from 4.0 to 6.0 seconds after four IPL sessions, and from 3.8 to 4.5 seconds without IPL (Toyos et al. 2022; authors with links to the manufacturer).
  • Symptoms: In the questionnaire, both groups improved similarly; this study found no difference in favour of IPL there.
  • Overall picture: A Cochrane review rated the evidence in 2020 as uncertain and of low reliability (Cote et al. 2020); further studies have been published since then.

These figures are not our own data. That is why IPL is not the first step with us; it comes into play when eyelid care and drops are not sufficient and meibography shows blocked glands.

Who treats dry eyes at EyeLaser Zürich?

Dr. Victor Derhartunian

Dr. med. univ. Victor Derhartunian, FEBO, FWCRS, is responsible for the assessment and treatment plan as medical director; he oversees all findings and measurement data.

«Many patients have already tried many different drops. We first measure whether water or oil is missing and then treat in a targeted way.» — Dr. Victor Derhartunian

How are dry eyes examined?

Slit-lamp examination at EyeLaser Zurich
  • Symptoms: a short questionnaire on burning, fluctuating vision and screen time.
  • Tear film break-up time: how many seconds the tear film holds after blinking.
  • Meibography: a painless infrared image of the eyelids. It shows whether the meibomian glands are intact, blocked or already shrinking, and later whether anything has changed.
  • Eyelid margin and cornea: inflammation, mites on the eyelashes (Demodex), damage to the surface.

If there is a medical indication, we bill the examination to your health insurance under TARDOC. If dry mouth and joint problems also occur, we investigate Sjögren’s syndrome together with rheumatology.

What happens during IPL treatment?

Treatment room for IPL therapy for dry eyes

Please come without make-up. Your eyes are covered with light-proof protective goggles, and a cooling gel is applied to the skin under the eyes. We then apply light pulses along the lower eyelids; you feel a brief snap and warmth. A session takes around 20 minutes; for a stable result, three to four sessions two to four weeks apart are needed. Your vision is not restricted afterwards; use sun protection over the following days.

Is OptiLight Right for Me?

Frau am Schreibtisch vor dem Laptop hält sich die Nasenwurzel, die Brille in der Hand

Our traffic light system provides medically sound guidance:

🟢 GREEN LIGHT (ideally suited)

  • Meibomian gland dysfunction (MGD), involved in 86 % of those affected (Lemp et al. 2012).
  • People with “Office Eye Syndrome” (heavy screen use).
  • Patients with ocular rosacea (red eyelid margins, small visible blood vessels on the face).
  • Contact lens wearers who can hardly tolerate their lenses any more.

🟡 YELLOW LIGHT (assessment required)

  • Predominant lack of tear fluid, for example with Sjögren’s syndrome: IPL can at most provide support but is not a stand-alone therapy.
  • Very dark skin types (Fitzpatrick V-VI) – here we check special settings or alternatives.

🔴 RED LIGHT (not suitable)

  • Acute eye infections.
  • Taking photosensitising medication (e.g. certain antibiotics).
  • Pregnancy (as a precaution).
  • Epilepsy.

What helps with dry eyes? Treatment in stages

Treatment of dry eyes — from simple to more involved
Stage Measure Acts on When Costs
1 Preservative-free artificial tears, gel at night; breaks, indoor air Symptoms, short-term always as the basis Pharmacy
2 Eyelid hygiene: warm compresses, cleansing, lipid spray blocked meibomian glands with meibomian gland dysfunction, daily low
3 Anti-inflammatory drops on prescription Inflammation of the eye surface if stages 1–2 are not enough Prescription, basic health insurance depending on the product
4 IPL treatment (Lumenis OptiLight) Meibomian glands, inflammation of the eyelid margin if eyelid care is not sufficient and meibography shows blocked glands CHF 400 per session; package of four for the price of three CHF 1’200

If there is an underlying general condition such as Sjögren’s syndrome or rosacea, we treat it as well. More on inflammation of the eyelid margin: Inflammation of the eyelid margin (blepharitis).

Your Path to Permanently Comfortable Eyes

The EyeLaser Zurich team at reception

To ensure success in Zurich, we use an analogy everyone understands: the dentist model.

  1. Professional cleaning (OptiLight): Just as dental hygiene removes tartar, IPL dissolves deep-seated blockages that you cannot reach at home.
  2. Daily care (home care): Brushing your teeth is a must – and so is eyelid hygiene. We show you effective routines for home: the step-by-step guide to eyelid hygiene, and what to do if it has developed into inflammation of the eyelid margin (blepharitis).

Zurich-specific tips:

  • Bise & the lake: The cold wind on Lake Zurich stresses the tear film. Wear sunglasses with side protection when out for a walk.
  • Humidity: Modern offices are often too dry. A small humidifier on your desk can help.

20-20-20 rule: Every 20 minutes, look into the distance (about 6 metres) for 20 seconds and blink consciously.

How much does dry eye treatment cost?

  • Examination: with a medical indication, billed to health insurance under TARDOC.
  • IPL treatment: CHF 400 per session; three to four sessions are usually needed. As a package, four sessions for the price of three: CHF 1’200 instead of CHF 1’600. Basic health insurance does not pay for IPL; some supplementary insurance policies contribute, so ask for a cost approval beforehand.
  • Drops and gels: on prescription or over the counter at the pharmacy.

Book an examination Ask via WhatsApp Call 044 221 95 02

Frequently asked questions about dry eyes

Does Swiss health insurance (KVG) cover IPL treatment?

As a rule, IPL treatment for the eye is a self-pay service and is not covered by basic health insurance. Some supplementary insurance policies (VVG) contribute on request. We will be happy to provide you with a transparent invoice.

How much does IPL treatment cost in Zurich?

One session costs CHF 400. For a stable result, three to four sessions are needed, two to four weeks apart. As a package, you receive four sessions for the price of three: CHF 1’200 instead of CHF 1’600.

Does the treatment hurt?

No. The sensation is comparable to a light snap on the skin, followed by warmth. Thanks to cooling gel, the treatment is very well tolerated (“eye spa feeling”).

Will I see normally immediately after treatment?

Yes. There is no impairment of vision. You can go straight back to work or to the lake (“lunchtime treatment”).

Can I have IPL if I want to have my eyes lasered?

Yes. We often recommend treating dry eyes before a laser procedure or lens surgery. A healthy tear film improves the precision of the laser and healing.

What really helps with very dry eyes?

With very dry eyes, what helps is whatever addresses the cause. If oil is missing because the meibomian glands are blocked, daily eyelid hygiene helps and, if that is not enough, IPL for CHF 400 per session. If water is missing, artificial tears and anti-inflammatory drops help. That is why at EyeLaser Zürich we measure first before we treat.

How many sessions are needed?

At EyeLaser Zürich, three to four IPL sessions two to four weeks apart are usually needed for a stable result; the large study with sham treatment also used four sessions (Toyos et al. 2022). One session costs CHF 400, the package of four sessions CHF 1’200. Because meibomian gland dysfunction often recurs, a top-up treatment may be useful later.

Is IPL dangerous for the eye itself?

During IPL, light-proof protective goggles protect the eyes; the light is applied only to the skin below the eyelids. Possible side effects are redness and a feeling of warmth on the skin for a few hours, and rarely blisters or pigment spots, especially with dark or tanned skin. At EyeLaser Zürich, we check skin type and medication beforehand.

Why do I have “dry eyes” despite having lots of tears?

This is “paradoxical tearing”. Because the oily film is missing, the tears evaporate too quickly. The eye signals “dryness” to the brain, which floods the lacrimal gland – but these watery tears do not adhere. IPL addresses the oil problem.

Does IPL also help with styes (hordeolum)?

IPL can have a preventive effect by keeping the glands clear and reducing bacteria. In the case of acute inflammation, please consult our ophthalmologists first.

I work at a bank and look at screens for 10 hours. Will this help?

Yes, you are the classic target group. Reduced blinking at the screen causes the secretion to harden. IPL liquefies it again and breaks the vicious circle.

Are there side effects?

Rarely, slight redness of the treated skin areas may occur, which disappears after a few hours. Sun protection after the treatment is important.

Where in Zurich can I find EyeLaser?

EyeLaser Zürich is located at Strehlgasse 33, 8001 Zürich, a two-minute walk from Paradeplatz and easily accessible by tram and S-Bahn. You can book appointments for a dry eye examination and for IPL sessions online or by calling 044 221 95 02.

Do I need to come without make-up for the treatment?

Yes, please come to the treatment without make-up, creams or self-tanner on your face so that the light can penetrate the skin optimally.

How long do the results last?

How long the effect of IPL lasts varies; there is little reliable long-term data on this. Because meibomian gland dysfunction often recurs, EyeLaser Zürich recommends daily eyelid hygiene and a check-up after the series; if necessary, a top-up session for CHF 400.

What happens if dry eyes are not treated?

Untreated, dry eyes can become chronic: inflammation of the eye surface increases, small defects develop on the cornea, and the meibomian glands can shrink permanently. Vision then fluctuates more. At EyeLaser Zürich, meibography shows how far the gland loss has progressed and whether treatment is still worthwhile.

Can dry eyes regenerate?

Partly. Blocked meibomian glands can open up again with heat, eyelid hygiene and IPL and release more oil. Glands that have disappeared completely, however, do not grow back. That is why an early assessment of dry eyes is worthwhile; at EyeLaser Zürich, we make the glands visible with meibography.

What diseases are behind dry eyes?

Usually there is no other disease behind it, but meibomian gland dysfunction, which is involved in 86 % of those affected (Lemp et al. 2012). Less often, Sjögren’s syndrome, rheumatic disease, rosacea, thyroid disease or medication such as beta blockers and antidepressants are involved. If a general disease is suspected, EyeLaser Zürich works together with rheumatology or your family doctor.

Sources
  1. Craig JP, Nichols KK, Akpek EK et al. TFOS DEWS II Definition and Classification Report. Ocul Surf 2017;15:276–283. PubMed 28736335
  2. Stapleton F, Alves M, Bunya VY et al. TFOS DEWS II Epidemiology Report. Ocul Surf 2017;15:334–365. PubMed 28736337
  3. Lemp MA, Crews LA, Bron AJ et al. Distribution of aqueous-deficient and evaporative dry eye in a clinic-based patient cohort: a retrospective study. Cornea 2012;31:472–478. PubMed 22378109
  4. Patel S, Henderson R, Bradley L et al. Effect of visual display unit use on blink rate and tear stability. Optom Vis Sci 1991;68:888–892. PubMed 1766652
  5. Toyos R, Desai NR, Toyos M, Dell SJ. Intense pulsed light improves signs and symptoms of dry eye disease due to meibomian gland dysfunction: A randomized controlled study. PLoS One 2022;17:e0270268. Authors with links to Lumenis. PubMed 35737696
  6. Cote S, Zhang AC, Ahmadzai V et al. Intense pulsed light (IPL) therapy for the treatment of meibomian gland dysfunction. Cochrane Database Syst Rev 2020;3:CD013559. PubMed 32182637
  7. U.S. Food and Drug Administration. De Novo Classification Request DEN200028 (Lumenis IPL for dry eye caused by meibomian gland dysfunction), 2021. FDA DEN200028